Frequently asked questions

What is Nextcloud and how does it differ from other cloud services?

Nextcloud is a private cloud solution for file storage, sharing and collaboration that gives you full control over your data. Unlike public cloud services (Google Drive, Dropbox), Nextcloud is hosted on a server of your choice, providing greater security and scalability.

What are the main advantages of Nextcloud?

  • Full control over your data – files are stored on the infrastructure of your choice;
  • Security and encryption – protection against unauthorised access;
  • Collaboration tools – document editing, calendars, task management;
  • Multi-platform access – access from PCs, smartphones and tablets.

Is Nextcloud suitable for businesses?

Yes, Nextcloud is an excellent solution for businesses and teams that want efficient and secure file management, document sharing, and collaboration using a private cloud environment.

How is Nextcloud security ensured?

We use end-to-end encryption, two-factor authentication (2FA), and secure data storage to ensure maximum protection against attacks and data loss.

Can Nextcloud sync with other devices?

Yes! Nextcloud offers synchronization clients for Windows, macOS, Linux, Android, and iOS, so you can access your files from any device.

Does Nextcloud support sharing and real-time collaboration?

Yes! With Nextcloud, you can share files, edit documents in real-time, and create group discussions, making it a great alternative to solutions like Google Drive or Microsoft OneDrive.

Can Nextcloud be used as a central file storage for a company team?

Yes, Nextcloud is ideally suited for team collaboration, providing a centralized file storage with user access control, group sharing, and version management. You can create shared folders, set user permissions, and monitor file activities, making it an effective solution for businesses.

Can Nextcloud replace email attachments?

Yes, with Nextcloud, you can share files via unique links, setting access rights and expiration dates, making it a more efficient and secure alternative to email attachments.

Are backups provided?

Yes, backups are available as an additional service, ensuring that your data is secure and recoverable if needed.

Is a money-back guarantee offered?

Yes! We offer a 14-day money-back guarantee, no questions asked and without any objections. If you’re not satisfied, you can request a full refund.

What is an SSL certificate and why is it necessary?

An SSL (Secure Sockets Layer) certificate ensures data encryption between the user’s browser and your website, guaranteeing that sensitive information (passwords, payment details, personal data) is protected from hacking and interception. Additionally, an SSL certificate improves your Google SEO ranking, as search engines prioritize secure websites.

What are the types of SSL certificates and how do they differ?

We offer three main types of SSL certificates:

  • DV (Domain Validation) – Suitable for small websites and blogs, validates only domain ownership.
  • OV (Organization Validation) – Ideal for businesses, as it also validates the organization’s identity.
  • EV (Extended Validation) – Provides the highest level of trust, displaying the company name in green in the browser’s address bar.

How does an SSL certificate improve SEO and customer trust?

Google and other search engines prioritize HTTPS websites, meaning that an SSL certificate can improve your search ranking. Additionally, visitors see a security icon and the ‘Secure Connection’ message, which increases trust in your site.

Is an SSL certificate mandatory for e-commerce websites?

Yes! If your website processes payment information, personal data, or passwords, an SSL certificate is mandatory. Many payment service providers (such as PayPal, Stripe) require an SSL certificate to ensure secure transactions.

How to check if the SSL certificate is working correctly?

When the SSL certificate is installed, your website address will start with ‘https://’, and a padlock icon will appear in the browser. You can also use online tools like SSL Checker to verify the certificate’s validity and configuration.

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